Why are we making this change?

In June 2023, the Australian Government announced the decision to phase out the use of cheques in Australia by 2030. Cheque use has been rapidly declining over the last 10 years*. The provider People’s Choice used to facilitate member cheque facilities notified us that they were withdrawing this service in May 2024.

This decision aimed to modernise banking operations, enhance security measures, and simplify financial transactions for all.

 

Change Timeline

People’s Choice adopted a phased approach to the wind up of member chequing services, with the following activities having been scheduled.

  1. From 1 August 2023, no new cheque accounts able to be opened, and automatic renewals of cheque books ceased - Existing cheque facilities continued - Replacement cheque books able to be ordered via NCC or Branch
  2. From 7 March 2024, no new cheque books can be ordered - Existing cheque books can be retained and cheques issued and presented
  3. From 24 May 2024, all member cheques are cancelled - cheques written from a People’s Choice cheque book are unable to be presented for payment.

What alternatives payment methods are available?

There are many alternative fast and secure ways to pay. These include:

  • Fast payments and PayID
  • Electronic funds transfer
  • Direct debit
  • BPAY®
  • Visa Debit card

If you want to learn more about all the options available to you, head here for everything you need to know about managing your money, visit your nearest branch or give us a call on 13 11 82.

Multiple to Sign EFT or Cheque Withdrawal Form (fee free)

For access to the Multiple to Sign EFT or Cheque Withdrawal Form (fee free) please click here.

FAQs

  • Why did People’s Choice stop cheques in 2024 when the Government isn’t doing so until 2030?

    Cheque use has been declining rapidly over the last 10 years* with digital payment methods increasing as the faster payment alternative. The service partner that provided member chequing facilities to People’s Choice made the decision to withdraw this service in May 2024.

    This decision aimed to modernise banking operations, enhance security measures, and simplify financial transactions for all. 

    *Source: https://www.rba.gov.au/publications/bulletin/2017/jun/7.html 

     

  • How were members advised?

    All members associated with an account that had a cheque book attached were notified of this change from 23 Jan 2024.

  • Can I still use my existing cheque books?

    Cheques written from existing People’s Choice cheque books can no longer be presented.

Need some help? We've got you covered. 

Get in touch with us and we can help you get the answers you need.