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Most popular questions
Would my home and contents be covered for flood?
From February 2012 all new and renewed policies for Home & Contents and Landlords Residential Property Insurance will automatically include flood cover. Whether it's from a river or storm water, our flood cover will protect your greatest assets with the cover you need.What is an excess?
When you make a claim you may need to contribute an amount towards the cost of that claim. This is called an excess.How do I make an insurance claim?
Just call CGU on 13 24 80 and quote your policy number. You can make a claim 24 hours a day, seven days a week. Have an existing policy? Here is a list of contact details for our insurers.
How do I calculate how much insurance I need for my home?
Calculate how much to insure your home and contents for.
Home and contents insurance
Our most popular type of home insurance, giving you cover for both your home and the many items inside it.Building insurance
Building insurance covers both the house you live in, and any other buildings on your property – like sheds and garages.Contents insurance
Content insurance covers a wide range of items – from furniture to jewellery to TVs and laptops. It even covers your carpet and curtains.
More insurance
We've got a range of insurance to help you protect what's important to you.
Guides and tips
Are you underinsured?
Underinsurance explained: why you might be underinsured and how to check in on your home and contents policy.
