When you need extra support, there are a range of free services you can access for information and confidential counselling on your situation.
Help and support
Financial hardship
National Debt Helpline: The National Debt Helpline is a free, confidential counselling service that helps people tackle their debt problems. Please visit National Debt Helpline or call 1800 007 007.
Money Smart:Moneysmart is a free online Government service that provides tips, tools, and guidance to help Australians take control of their money.
Australian Financial Security Authority (AFSA):The AFSA is a free online Government service that provides useful information and statistics, as well as application forms for managing debts and insolvency in Australia.
Credit Smart: Credit Smart offers tools and advice to manage your credit rating. Visit Credit Smart for more information.
Financial vulnerability
1800RESPECT: The National Sexual Assault Domestic Violence Counselling Service offers confidential online and telephone counselling. Please visit 1800RESPECT or call 1800 737 732.
LIFELINE: Lifeline provides 24/7 crisis support and suicide prevention services. Please visit LIFELINE or call 13 11 14.
Kids Helpline: Kids Helpline is a 24/7 online and phone counselling service for young people ages 5 to 25. Please visit Kids Helpline or call 1800 551 800.
Elder Abuse Hotline: The Elder Abuse Hotline is for anyone who experiences, witnesses or suspects and older person is being abused. Please visit Elder Abuse Prevention Unit or call 1300 651 192.
Mensline Australia: Mensline Australia is an online and phone counselling service offering support for men. Please visit Mensline Australia or call 1300 789 978.
Beyond Blue: Beyond Blue offers 24/7 phone and online counselling for people affected by anxiety, depression, and suicide. Please visit Beyond Blue or call 1300 224 636.
Ask Izzy: Ask Izzy is a free, confidential 24/7 service which connects people to nearby housing, meals, money help, health services and crisis support. Please visit Ask Izzy for more information.
Disability
National Disability Services (NDS): NDS is Australia's peak body for non-government disability service organisations, representing over 1100 non-government service providers. Collectively, NDS members operate several thousand services for Australians with all types of disability. Please visit NDS for more information or find your local NDS here.